Terms & Conditions
Right to Use Trademarks & Protected Imagery
We need approval to print any protected content for: Bands/Musicians, Celebrities, TV/Movies, Colleges, Pro-Sports, Greek, Brand Logos/Names, and Disney. We're obligated to follow all copyright laws and work diligently to not manufacture orders that may aid in producing non-licensed merchandise for illegal resale.
Placing an order for your custom design warrants to Genre Sportswear that you have the right to use, copy and distribute each trademark, trade name, logo, statement, graphic, artwork, name, photograph, portrait, picture or illusion of any person or any other intellectual property in the way it is to printed on, sewn, or otherwise applied to the products ordered from Genre Sportswear. Placing the order also signifies that you agree to indemnify and hold Genre Sportswear, it's suppliers, and affiliates, harmless from and against any suit, demand, claim, loss, liability, damage or expense made against or incurred by Genre Sportswear relating to any unauthorized, improper, or illegal use of any logo or trademark or copyright that is printed on, sewn or otherwise applied to merchandise ordered from Genre Sportswear.
Order Changes, Cancellations, & Refund Policy
Changes to orders of custom product can only be made before the order goes into production. Once your order is sent into production it cannot be canceled and no refunds will be given. All sales on custom products are final. Sorry, no refunds, returns, or exchanges.
Product Warranty & Color Variations
Genre Sportswear guarantees its product to be free of manufacturer's defect at the time of delivery. Any defective product must be reported within 7 days of delivery. A manufacturing defect is considered an unplanned error in the manufacturing process and may occur in a very small percentage of manufactured product. Genre Sportswear reserves exclusive right to determine if it's product is defective. If product is proven to be defective to Genre Sportswear's satisfaction, a refund for the defective product will be issued. A refund will not be issued at anytime for product that has been game or practice worn, or otherwise exhibits signs of normal wear and tear.
Color shade variations are inherent with any fabric during the dyeing process and we cannot guarantee color shades will be an exact match to any specific Pantone color, or, that color shades will be an exact match to previous shipments of a custom order. Color shade variations and other design elements of your custom product will not be considered defective product and are not covered by the Product Warranty described above.